Privacy Policy

This is the web site of StatLab Medical Products, 2090 Commerce Drive, McKinney, TX 75069.

StatLab Medical Products (“StatLab”) knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting statlab.com or interacting with StatLab in any other way, you are accepting the practices described in this privacy notice.

What personal information about customers does StatLab gather?

The information we learn from customers helps us personalize and continually improve your experience. Here are the types of information we gather.

Information You Give Us.

We receive and store information you enter on our web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features or resources. We use the information that you provide for such purposes as responding to your requests and communicating with you. You provide most such information when you conduct research on our products; place an order; communicate with us by phone, fax, e-mail, or otherwise; complete a questionnaire or a contest entry form; or participate in discussion boards or access other community features. As a result of those actions, you might supply us with such information as your name, address, phone number, email address, or credit card information.

Automatic Information.

We receive and store certain types of information whenever you interact with us. Like many web sites, we use cookies and obtain certain types of information when your web browser accesses statlab.com or advertisements and other content served by or on behalf of StatLab on other web sites. Examples of the information we collect and analyze include the Internet protocol address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features like top sellers; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call us. We may also use browser data such as cookies, Flash cookies, or similar data on certain parts of our Web site for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

E-mail Communications.

To help us make marketing e-mails more useful and interesting, we often receive a confirmation when you open e-mail from StatLab if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please call us and adjust your customer communication preferences.

Information from Other Sources.

We might receive information about you from other sources and add it to our account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase information, and page-view information from other web sites with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search results and links, including paid listings; and credit history information from credit bureaus, which we use to help prevent and detect fraud and to offer certain credit or financial services to some customers.

How does StatLab share the information it receives?

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and with parent companies that control us and subsidiaries we control that either are subject to this privacy notice or follow practices at least as protective as those described in this privacy notice.

Affiliated Businesses.

From time to time we may work with affiliated businesses to sell product lines or provide services provided by these businesses. In such cases, we may share customer information related to those transactions with that affiliate.

Promotional Offers.

Sometimes we send offers to selected groups of StatLab customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your communication preferences.

Third-Party Service Providers.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of StatLab and Others.

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of StatLab, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

With Your Consent.

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

What choices do I have?

As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of various features. You can add or update certain information on pages such as your account. When you update information, we usually keep a copy of the prior version for our records. If you do not want to receive e-mail or other mail from us, please adjust your communication preferences. If you do not want to receive “Conditions of Use” and other legal notices from us, such as this Privacy Notice, those notices will still govern your use of this website, and it is your responsibility to review them for changes. The help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Web site of its manufacturer.

Conditions of use, notices and revisions

If you choose to visit statlab.com or interact with StatLab in any other way, your visit and interaction and any dispute over privacy is subject to this notice and our conditions of use, including limitations on damages, resolution of disputes, and application of the law of the State of Texas. If you have any concern about privacy at StatLab, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our privacy notice and the conditions of use will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current privacy notice applies to all information that we have about you and your account.

Contacting Us

If there are any questions regarding this privacy policy you may contact us at: StatLab Medical Products, 2090 Commerce Drive, McKinney, TX 75069, 800-442-3573 orders@statlab.com