Product returns.

We recognize that laboratories are busy and staff is stretched. That’s why we have a 60-day return policy, instead of 30.

lorem ipsum. Intro text 20, subtext 16. StatLab Medical Products is a developer and manufacturer of anatomic pathology consumables and labeling and tracking equipment for clinical and research laboratories. Our manufacturing sites in England, Wales and the USA support the goal of providing the most stable supply chain of high-quality products for laboratories around the world. A customer-centric approach drives our focus to deliver reliability, innovation, and quality in every interaction.

Since we started in 1976, we’ve added products—and resources—to help your lab deliver the highest quality of patient care possible while becoming more efficient and cost-effective. What hasn’t changed is the hands-on support provided, with industry-leading Customer Service that’s constantly monitored to ensure we’re exceeding your expectations. 

Need to return a product?

Initiate a return using the Return Merchandise Authorization (RMA) form below within 60 days of purchase, and unopened products can be returned for full credit on your account.

How is shipping handled? If you received the product in error, StatLab will pay return shipping fees. If you changed your mind after you purchased a product, you will pay return shipping fees.

 

 

  • Without receiving an RMA, we can’t quickly restock and issue your account a credit.
  • If items are returned without this information, a 25% restocking fee for each item returned will be applied. 
  • Standard return policy is 60 days.
  • If a product is defective, the return policy is extended to 120 days.  

The first step is simple. Fill out the RMA form below, including as much information as possible.

Once notification is received, you will be contacted by Customer Service to coordinate next steps or return shipping.

When the product is received, you will see a credit on your account within 30 days. 

 

Return Merchandise Authorization

Is large format right for your lab?

Large format processing is used to allow a whole organ section to be studied on one slide instead of multiple slides. It can be used with many tissue types such as bone, bowel, brain, breast, kidney, liver, lung, pancreas, prostate, skin, and thyroid, and is excellent to use in clinical labs where multiple cases of these tissue types are processed, Urology labs for prostates, or veterinary labs where vocal cords or jaws are studied.

Improved care

The ability to see tumor profile in large sections at once eliminates the mental jigsaw puzzle of piecing together cases from multiple slides.

Compatible 

No need to change processing or staining machines. Only the addition of a clamp is needed for the microtome.
 

Time savings

No further dissection required to fit into smaller cassettes. Eliminates the need of pathologists to switch between multiple slides.

Cost savings

Reduced number of slides to be processed and cut, saving both time and processing costs in reagents, stains and slides.

Download a free e-book with everything you need to get started with large format processing.

  • Protocols
  • Workflow and equipment modifications
  • Use cases
  • Product lists

Designed for you. Made by us.
SupaMega cassettes are manufactured in the StatLab Newtown, Wales manufacturing center of excellence.

StatLab is here to help you get started.

For standard large format processes, equipment already in your lab can be utilized; all that is needed to get started are large format slides, coverslips, cassettes, base molds, slide rack adaptors, and a universal microtome clamp.

Still need help? Review large format application bulletin here.

Or contact our expert technical support team. Call 1-800-442-3573 X5 or email[email protected]

PathFlow SupaMega Cassettes
100/box

PathFlow SupaMega Slim Cassettes
100/box

PathFlow SupaMega Mothership
100/box

Universal Clamp
Sold Individually

SupaMega Base Molds
5/package

SupaMega Claritex Slides
100/box

"We routinely utilize whole mounts for prostates, melanoma, breast lumpectomies, and even some brain autopsies. Having the ability to visualize the complete margins negates the need to mentally reconstruct the tissue and permits the use of zero magnification photographs. This is an extremely useful tool in our laboratory. It allows us to demonstrate tumor features and growth patterns, all in relation to the margins."

JEREMY JOHNSTON, LABORATORY MANAGER, AVERO DIAGNOSTICS (FORMERLY NORTHWEST PATHOLOGY)

Order PathFlow SupaMega online or call 1-800-442-3573. 

On your team.

HERE TO HELP

Call our friendly Customer Service team with any questions about products or ordering: 1‑800‑442‑3573

SAME DAY SHIPPING

Order by 12pm CST for same day shipping from coast to coast distribution centers

QUALITY GUARANTEED

Many products are manufactured right here in our state of the art facility with ISO 13485 standards for quality you can rely on