Laboratories, histotechs, pathologists, patients, suppliers, manufacturers. We are all connected, and navigating this unprecedented situation together.
Now, more than ever, we are intensely focused on supply continuity for our customers, while keeping our employees and community safe. StatLab is open for business during shelter-in-place directives, operating as an essential critical infrastructure in the chemical sector, while taking recommended measures to keep employees safe and healthy.
Coordinated efforts are taking place daily between manufacturing, purchasing, customer service, warehousing, tech support, and sales to ensure you have the products–and support–you need. I’m proud of the way our team has responded to put the needs of customers and patients first. When you’re feeling uncertain about whether the products or support you need are available, StatLab is here.
Customer Service is ready to take your orders and answer questions.
Sales Representatives are ready to help guide you through product selection to optimize your laboratory.
Technical Support is ready to answer questions about product performance, help with protocols, troubleshoot, and educate.
As we meet each new day and challenge, we are committed to direct and transparent communication about product availability and the way we do business with you. Here's what that means today: As of 3/21, shipping carriers have suspended signature requirements on deliveries to prevent contagion. What does this mean for you?
- Temporarily during this time, carriers may not be taking deliveries to specific delivery locations in your building. Expect to retrieve from a shipping dock or first floor location.
- When shipments are received, please inspect for shortages or damages, and report any problems to us immediately.
We’re in this together. We’re on your team.
Dan Eckert, CEO